‌Full Lifecycle of GUIKUANG Service Assurance‌

Provide end-to-end technical support from installation to commissioning, including complimentary remote after-sales services.
Maintain over 800 types of wear parts (e.g., grinding rollers, bearings) in spare parts centers .
‌Intelligent Remote Operation & Maintenance‌

Real-time equipment data transmission to cloud platforms enables prediction of over 90% of mechanical failures, with remote diagnostic accuracy exceeding 95%.
Streamline complex component repairs, increasing efficiency by 40% and reducing downtime to within 8 hours.
‌Expert Engineer Network‌

On-site troubleshooting by 15+ year experienced specialists for high-purity powder processing challenges, including material blockage and caking issues.
‌Rapid Response Protocol‌

Operate a 24/7 multilingual call center, guaranteeing domestic on-site response within 48 hours and international dispatch within 72 hours, improving fault resolution efficiency by 50%.
Deploy dedicated service teams (1 project manager + 3 engineers) for mega-projects to ensure continuous operation of 500,000-ton annual production lines.
‌Customer Value-Added Services‌

Deliver energy efficiency retrofit solutions to upgrade legacy equipment, achieving 15%-30% production gains and 10%-20% energy savings.
Partner with third-party labs to provide 1,500+ annual particle size and purity analysis reports, enabling data-driven process optimization.
‌Eco-Compliance Support‌

Offer free dust recovery system upgrades to meet EU CE and China GB 16297 environmental standards throughout equipment lifecycles.
Assist clients in carbon footprint verification and Green Factory certification, with over 200 implemented emission reduction projects.